Program has patients talk to physicians on the phone; Plan aims at GP shortage

Vancouver Sun - February 23, 2013

Patients will be able to talk to their family doctor by phone as part of a new program designed to tackle the backlog of 176,000 British Columbians looking for a family physician.

Coming into effect April 1 throughout the province, the program is based on pilot projects in White Rock-South Surrey, Prince George and the Cowichan Valley.

In White Rock, the initiative led to 4,500 people getting matched with family doctors. There is now no wait for a family doctor in that part of Metro Vancouver, a news conference heard Friday.

Read the complete article.

Tips for an Effective Doctor-Patient Relationship

• See your family doctor first for all your health care needs, except in the case of emergencies. If they can’t provide the care you need in their own practice, they can refer you to the right health care professional.

• If you must go to another health care provider, including the hospital or emergency room, tell them who your regular family doctor is. Request that your doctor be sent any instructions or results. Then your doctor will have your complete and accurate medical history.

• Be prepared: make a list of things you want to discuss at your appointment. Be clear about your requirements when booking.

• Be patient: even the most organized doctor will have to deal with unexpected emergencies throughout the day, and you may have to wait for your appointment.

• Communicate openly with your doctor, and expect the same of them.

• Know your medical history; be prepared to tell your doctor about any drugs or supplements you take, steps you’ve taken to deal with your condition(s) etc.

• Make sure you understand the doctor’s instructions before you leave the appointment.

• Follow through on all tests, referrals, medications etc. that your doctor prescribes.

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Program has patients talk to physicians on the phone; Plan aims at GP shortage